Marketing Rep - CI Yokohama-1

Responsibilities

• Build foundational knowledge of Caterpillar, its products, services and customers.
• Grow personally and professionally through soft skills development and hands-on technical training.
• Collaborate with experts in product development, dealer management, marketing, and sales, etc.
• Work in various rotational assignments throughout Caterpillar, learning strategy, services and products
• Ultimately, manage assigned territory and serve as a connection between dealers and Caterpillar.
• Representative specialization path:
• What You Have:
• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Level Basic Understanding:
• Focuses activities on developing and maintaining positive customer relationships.
• Discusses general differences between internally and externally focused organizations.
• Cites the cost and benefits of good versus poor customer service.
• Explains why customer satisfaction is important to successful product/service delivery.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Level Basic Understanding:
• Describes non-verbal behaviors that influence the interpretation of the message.
• Cites examples of effective and ineffective communications.
• Explains the importance of effective business communication.
• Speaks/writes using correct language, mechanics, and gestures.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Level Basic Understanding:
• Explains the value of a disciplined appr

Additional Information

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary The Field Rep Development Program focuses on building the skills and knowledge that are necessary to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty. 18-24-month Developmental Program Customized development plan to understand and learn Caterpillar machines, organizations, and values. Training You will start your journey with a 12-week training program where you will attend various workshops to build Caterpillar knowledge, soft skills, and how to consult with dealers and customers. The program includes travel in Asia and Europe to visit Caterpillar facilities to build technical and product knowledge as well as business skills. Rotations After the training program, you will work in various roles throughout Caterpillar, learning strategy, services and products to help you advance in your future field position. Role Progression Placed into the field with all the experience and knowledge you will need to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty. Additional Info: This is an entry-level position designed to build the employees skill sets within a specific industry; following completion of the program, you will move to a field-based position supporting Caterpillar Dealers and customers.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Caterpillar? Share your experience