Claims Unit Manager - Catastrophe

About the role

AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. What's in it for me? - Annual bonus performance incentive program - Company paid pension plan - Career opportunities across multiple business lines and states

Responsibilities

• You will bring your expertise to a best-in-class organization that is focused on delivering quality service to our members. Your responsibilities will include:
• Ensure all claims within the unit meet or exceed quality and regulatory requirements
• Regularly review appropriate claim files for quality and monitor results of all audits, performance reports and customer survey data
• Ensure corrective actions are taken to correct deficiencies
• Recruit and develop people
• Effectively oversee/participate with the management team in employee recruitment to ensure appropriate staffing
• Identify and implement staff development and training need to support an effective succession plan
• Timely and responsive employee coaching and performance counseling
• Travel as needed throughout the Auto Club Enterprises footprint - estimated 25%
• What you bring:
• Four-year degree or commensurate experience highly desirable
• Homeowner and Auto Claims leadership experience 5 + years preferred
• Technical experience includes 7 to 10 years of claims handling
• Strong organization skills, planning and delegation
• -Strong communication skills are a must as well as excellent interpersonal skills
• Ideal candidate can effectively lead change
• A valid driver's license with safe driving records required.
• The starting pay range for this position is:
• $120,500.00 - $160,800.00
• Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
• Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
• travel, entertainment, services and more!)
• "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
• AAA is an Equal Opportunity Employer
• Our organization participates in E-Verify

Benefits

Additional Information

Claims Unit Manager - Catastrophe

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at ace? Share your experience