Administrative Assistant & Receptionist - KL Office

About the role

This isn't a background role - it's a linchpin position. As our Administrative Assistant, you'll be the go-to person who makes the KL office run seamlessly: the first face visitors see, the person teammates rely on when they need something done, and the force behind the behind-the-scenes operations that let everyone else do their best work. You'll report to the KL Office Manager and work 40 hours per week on-site.

Responsibilities

• Own the Front Door
• Be the warm, confident first impression for every visitor, vendor, and colleague who walks through the door.
• Handle incoming calls with professionalism and direct them to the right people fast.
• Run a Sharp Office
• Keep workspaces, conference rooms, and the kitchen clean, organized, and stocked - so people can focus on the work that matters.
• Source and order supplies, track deliveries, and manage all incoming and outgoing mail and packages.
• Coordinate with building management to tackle maintenance issues before they become headaches.
• Drive Operations
• Maintain office policies, procedures, the employee directory, and badge inventory with meticulous accuracy.
• Submit and reconcile expense reports and handle occasional off-site errands.
• Manage company merchandise - tracking stock online and in the office and keeping leadership informed.
• Make People Feel Welcome
• Lead new employee onboarding and offboarding - you set the tone for the employee experience from day one.
• Coordinate catering for meetings and events that bring the team together.
• Support Senior Leadership
• Assist with legal documents, signature collection, and required authorizations.
• Handle travel booking and provide support to the KL Office Manager.
• Step in wherever you're needed - this role evolves with the team.

Requirements

• A people person who genuinely enjoys helping others and creating great experiences.
• A clear communicator - in writing and in conversation.
• Detail-obsessed and proactive - you spot problems before they happen and solve them quietly.
• A natural multi-tasker who stays calm and organized when priorities shift.
• Self-directed - you don't need someone standing over you to do excellent work.
• What You Bring
• 5+ years in office administration, reception, or a similar role (required)
• Strong working knowledge of Microsoft Office Suite: familiarity with scheduling and travel booking tools is a plus.
• A strong background in customer service and hospitality.
• An energetic, dependable presence and a consistently professional demeanor.
• EdgeConneX offers a competitive benefits package.
• For more information on how we process your data, visit our Data Privacy Policy here .

Benefits

Additional Information

Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world's key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do. Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow's data center infrastructure, today for some of the world's most demanding Network, Content, and Cloud customers. Title: Administrative Assistant - KL Office

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