Principal Software Architect

About the role

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling industry to capitalize on the power of cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice of working from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures consistent employee experience regardless of location. If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"! To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information - LinkedIn and Twitter .

Responsibilities

• Job Functions & Responsibilities
• Architectural Leadership
• Acts as a Domain Architect for a major functional area, owning the architectural vision and roadmap.
• Defines and evolves cloud-native architectures using microservices, containers (Docker), and orchestration (Kubernetes).
• Leads the integration of AI/ML capabilities into products, including: Generative AI tools like ChatGPT, Claude, GitHub Copilot, and LangChain
• Model deployment using ONNX, Hugging Face, or custom APIs
• Vector databases (e.g., Pinecone, Weaviate) for semantic search and retrieval-augmented generation (RAG)
• Cloud & Security Expertise
• Designs secure, scalable systems on AWS, Azure, or GCP, leveraging: IAM, VPC, KMS, and Secrets Management
• Zero Trust Architecture
• Cloud-native security tools (e.g., AWS GuardDuty, Azure Defender)
• DevSecOps practices with automated security scanning and compliance checks
• Monitoring & Observability
• Implements observability best practices using: Grafana for real-time dashboards and visualization
• Prometheus for metrics collection and alerting
• OpenTelemetry for distributed tracing
• ELK/EFK stacks for log aggregation and analysis
• Ensures systems are resilient, observable, and self-healing
• Technical Strategy & Innovation
• Champions modern tech stacks: Backend: Go, Node.js, Java, .NET Core
• Frontend: React, Angular, WebAssembly
• Data: Kafka, Spark, Snowflake, MongoDB
• AI/ML: TensorFlow, PyTorch, OpenAI APIs
• Drives DevOps and GitOps practices with CI/CD pipelines (e.g., GitHub Actions, ArgoCD)
• Mentorship & Collaboration
• Mentors architects and senior engineers across teams
• Collaborates with product, security, and infrastructure teams to align architecture with business and compliance needs
• Participates in pre-sales and customer technical presentations
• Vendor & Ecosystem Engagement
• Leads technical engagements with strategic partners like Microsoft, AWS, OpenAI
• Evaluates and integrates third-party platforms and APIs to accelerate innovation
• Hands-On Contribution
• Designs, codes, and configures solutions for high-impact stories
• Performs architectural reviews, threat modeling, and performance tuning
• Knowledge, Skills, Abilities & Behaviors
• Expert knowledge of object-oriented design and enterprise application architecture patterns
• Expert in C# and associated frameworks
• Deep understanding of distributed software patterns and full-stack technologies
• Proficient in relational data storage, database design, query optimization, and operational considerations
• Strong expertise in cloud platforms and software security best practices
• Skilled in XML technologies including schema design, XPath, and XSLT
• Familiarity with insurance domain and at least one Duck Creek product
• Excellent analytical and problem-solving skills
• Strong communication skills for both technical and non-technical audiences
• Ability to work independently and manage others to deadlines
• Experienced in unit t

Benefits

Additional Information

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at duckcreek? Share your experience