Operations Specialist Lima

Requirements

• Experience in operations or shift-based environments, ideally in 24/7 operational environments with a strong understanding of shift-based workforce management.
• Strong organizational and scheduling skills, with the ability to manage multiple workflows simultaneously.
• Hands-on, problem-solving mindset with the ability to react quickly in live operational environments.
• Basic technical understanding of software tools and computer hardware; ability to troubleshoot common issues.
• High attention to detail, especially in scheduling, reporting, and data accuracy.
• Strong communication skills and ability to coordinate across teams.
• Reliable, disciplined, and comfortable working in shift-based roles.
• Fluent in English and Spanish.

Additional Information

Operations Specialist - Lima Drafted.gg is a leading global esports tournament organizer and content provider, specializing in the delivery of high-quality tournaments and live events. The company is recognized for hosting a wide range of esports competitions and show matches across the most popular titles, offering a comprehensive portfolio for esports audiences worldwide. Its innovative approach to content and event formats drives fan engagement, supports the growth of competitive gaming, and strengthens the global esports ecosystem As we open our new studio in Lima, we are seeking an Operations Specialist who thrives in the "live" environment. You'll manage everything from player logistics to real-time issue resolution with a hands-on approach. You'll be the bridge between technical execution and high-level strategy, collaborating with the Studio Manager to optimize our processes and ensure that Drafted.gg's global standards for content quality are met in every single broadcast.

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