Project Coordinator - 12 Month Fixed Term

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Pets and animals bring us together and inspire us to be better people. From our Petstock team members in stores and support offices, to our Petstock Foundation, equine specialists, and online brands across Australia and New Zealand, the Petstock Group is united by a shared passion for pets, people, and making a difference. We're looking for a motivated and organised individual to join our Ecommerce team on a 12-month contract, supporting a range of exciting projects and initiatives. This is a fantastic opportunity to gain hands-on ecommerce experience while building a strong understanding of how a leading omnichannel retail business operates. If you're eager to learn, thrive in a fast-paced environment, and enjoy collaborating with a variety of teams, we'd love to hear from you. How You will Help Us Thrive: Managing & following up incoming tickets through our internal ticket system Providing key communications to stakeholders and fellow teams, with key updates on milestones, delays, issues and other relevant info regarding projects. Coordinating testing sessions and assisting team with UAT testing for projects Managing our Delivery & Returns portal (Aftership, Door Dash) Providing additional support to Fulfillment Coordinator What Makes You Great Excellent customer services ability Strong technical skills with the ability to pick up new systems, processes and platforms Second to none attention to detail Strong interpersonal skills. Strong organisational and prioritising skills High level of both written and verbal communication skills If you're looking to grow your ecommerce experience, work with a supportive team, and be part of a business that's passionate about pets and people, we'd love to hear from you. Apply today! Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

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