Hospitality Office Associate - FT Days - RGH

Responsibilities

• The employee must consistently demonstrate the following essential functions:
• Acts as a Liaison between Food Services and all other departments with respect to patient meals and diets.
• Delivery of meals and nourishments according to established patient identification policies and procedures.
• Assist with all activities related to meal services.
• Knowledge of fluid restrictions, tube feeding, diet orders and standards for restricted diets.
• Ability to transfer medical record information into menu software to ensure diet, allergies and modifiers are processed accurately.
• Communicates patient needs and concerns with patients, families, and clinical staff.
• Maintain a positive representation of Food and Nutrition Services through professionalism, hygiene and uniform.
• Record and maintain unit refrigerator temperature logs according to facility standards.
• Answer and log all incoming calls to the nutrition office.
• Maintain the highest level of customer service as outlined by department and RRH Standards.
• Generate reports, tallies, calorie counts, nourishment labels, tray tickets, etc. and process information within established time frames.
• Responsible for accurate delivery and filling of supplies to units as required.
• Maintain work areas in a safe and orderly manner.
• Responsible for attending and retaining all staff meetings and in-service training.
• May be responsible for daily back up of menu software.
• Perform other duties as assigned within the department.
• Desired Attributes:
• Ability to read, write and communicate effectively in English.
• Knowledge of food safety and sanitation preferred.

Requirements

• None
• Required Licensure/Certification Skills:
• Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
• EDUCATION:
• LICENSES / CERTIFICATIONS:
• PHYSICAL REQUIREMENTS:
• M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
• For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
• Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
• PAY RANGE:
• $16.25 - $18.00
• CITY:
• Rochester
• POSTAL CODE:
• 14621

Benefits

Additional Information

Job Title: Hospitality Office Associate Department: Food and Nutrition Services Location: Rochester General Hospital Hours Per Week: 37.5 Schedule: Weekdays: 7am to 2:45pm, includes every other weekend Position Summary Responsible for the functions of the diet office and hospitality services which includes the organization and input of patient/resident menus to ensure accuracy of diet orders, timeliness of meal delivery and facilitates interdepartmental coordination.

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