L2 Apps Support
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About the role
- Diploma or Bachelor's Degree in Computer Science, Information Technology or related discipline. - At least 2-6 years of IT Support Operations in large commercial, service-based or Vendor organization or financial institution. - Technical/ Functional Skills - Incident, Problem and Change Management Practices - Root Cause Analysis Practices - ITIL Framework - Software Development Life Cycle (SDLC) Framework and Practices - IT Monitoring Tools and Automation Processes - Diverse IT Operating Environment i.e. Mainframe, Windows, Unix and Linux - Windows Scripting and Administration
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Company Intel
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