Restaurant Manager / Guest Experience Manager [$6,000 / Centre / Italian Cuisine]

Responsibilities

• Lead the Floor: Act as the ultimate host, engaging with guests to create an electric, welcoming atmosphere and an unforgettable vibe.
• Oversee Operations: Manage day-to-day operations, ensuring seamless coordination between the kitchen, the bar program (aperitivi), and the dining floor.
• Motivate the Team: Recruit, train, and mentor the service and bar staff, building a positive, high-performing team culture.
• Drive Revenue: Plan and execute special events, activations, and promotions to enhance guest experience and boost sales.
• Guest Relations: Handle customer inquiries, feedback, and complaints professionally, resolving issues promptly to build guest loyalty.
• Maintain Standards: Monitor inventory, control operational costs, and ensure strict compliance with health, safety, and cleanliness regulations.
• Job Requirements:
• At least 4 years of experience in fast-paced restaurant and bar management.
• Outgoing, charismatic personality with a natural ability to bring positive energy and vibe to a space.
• Strong leadership skills with a proven track record of motivating and developing a team.
• Excellent communication skills and a passion for delivering exceptional dining experiences.
• Flexible availability, including evenings, weekends, and holidays.
• EA Details
• EA Licence No.: 23C1703
• EA Personnel No.: R22106295
• EA Personnel Name: Ng Wei Xiang

Additional Information

We believe great dining is all about the energy, the culture, and an unforgettable vibe. We are looking for a charismatic, high-energy Guest Experience Manager/Restaurant Manager to lead our restaurant and bar operations. You will be the heartbeat of the floor-setting the tone, injecting life into the space, and motivating a team to deliver exceptional hospitality.

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