Assistant Director of Administrative Services - Transportation & Parking

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Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Parking Op Asst Dir (Inst) Job Summary: The Assistant Director of Administrative Services - Transportation & Parking is a part of our Transportation Services Department within the Division of Facilities Planning and Management (FP&M). We serve a variety of customers with a diverse range of parking and transportation needs. Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community. This role is responsible for optimizing the use of campus parking and transportation resources while supporting a diverse customer base that includes faculty, staff, students, patients, and visitors. This role provides leadership for core administrative and customer-facing functions that support a customer-focused, data-driven, and fiscally responsible parking and transportation system. Primary duties include: Providing strategic and operational recommendations, informed by revenue modeling, occupancy analysis, and optimization of limited parking resources Developing and advancing policy recommendations that guide campus parking and transportation systems Serving as a primary liaison with key campus and community partners, including UW Athletics, the Chancellor's Office, and the Wisconsin Foundation and Alumni Association Collaborating across campus to balance competing stakeholder priorities and support coordinated, effective parking operations Directing the permit allocation process that determines parking availability for permit holders, visitors, and event attendees Leading the daily functions of the Business & Finance, Customer Service, Special Events & Appeals, and Permit sub-departments with responsibility for service delivery, process improvement, and operational consistency across these functions Direct supervisory responsibility for 3 managers with teams including 25 full-time staff and up to 40 temporary and student employees This position serves as a peer to the Assistant Director of Parking Operations and the Assistant Director of Parking Technology within Transportation Services. Ongoing/Renewable Full-Time: 100% FTE Hours generally scheduled onsite Monday through Friday, 8:00AM to 4:30PM. This position includes on‑call responsibilities with occasional nights, weekends and holidays. Key Job Responsibilities: Establishes effective and timely communications with other departments and student groups to facilitate close coordination between campus access programs and campus construction and maintenance activities Recommends parking initiatives and/or policy and procedural changes to better meet campus needs and the needs of campus customers Leads the coordination and integration of various parking operations into overall campus plans and directions. Ensures consistency with applicable statutes and laws, Board of Regent's directions, and university strategies Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees Communicates policy and procedural changes to faculty, staff, and student groups, campus customers, and departmental stakeholders Develops and communicates a strategic vision and policy direction that is consistent with overall campus direction Manages the budget of various units to ensure long-term solvency and the ability to meet fiscal commitments to funded parking improvements Department: Division of Facilities Planning & Management (FP&M), Transportation Services UW Transportation Services is a department within Facilities Planning and Management (FP&M) on the UW-Madison campus. They serve a variety of customers with a diverse set of parking and transportation needs. Primary functions include the sale/management of parking permits, special event coordination, maintenance and enforcement, construction coordination, lot and booth operations, citation payments and appeals, information technology, financial, transportation planning, and development of multimodal options.

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