Lead - SD Management

Benefits

Additional Information

Years of Experience Required : Level 1 : 1 year to 2 years Level 2 : 2 years to 4 years Level 3 : 4 years to 7 years Location : Chennai, India (Mandatory Work from Office) Shift : US Night Shift (5 Days a Week) Role #1 Compensation & Benefits (Level 1) You will provide foundational operational support to the US Compensation & Benefits function within the HR Shared Services environment. This role is responsible for supporting compensation and benefits administration activities through accurate transaction processing, data validation, employee query support, and documentation management. You will assist the team in maintaining employee records, processing standard transactions, and ensuring compensation and benefits activities are completed in line with defined service levels, policy requirements, and process controls. This is a detail-oriented role requiring strong discipline, confidentiality, and accuracy while handling sensitive employee information. Your primary objective is to support smooth daily operations for compensation and benefits processes while ensuring accuracy, compliance, and employee support responsiveness. Compensation & Benefits (Level 2) You will support the day-to-day administration of compensation and benefits processes for US employees by handling moderately complex transactions, employee queries, data validations, and process coordination activities. You will work across compensation and benefits workflows such as employee benefit changes, compensation updates, payroll input validations, case handling, and exception tracking. The role requires stronger system knowledge, better policy understanding, and the ability to operate with limited supervision while maintaining service accuracy and compliance. Your mission is to improve operational consistency, strengthen employee support, and ensure compensation and benefits activities are processed accurately and on time. Compensation & Benefits (Level 3) You will serve as the operational backbone and subject matter expert for compensation and benefits administration within the HR Shared Services environment. This is a high-impact supervisory role focused on end-to-end process execution, employee issue resolution, system accuracy, and day-to-day governance of compensation and benefits workflows. You will lead a team of analysts supporting compensation transactions, benefits administration, case handling, payroll coordination, and service delivery. Your mission is to ensure strong process adherence, high-quality support, stable delivery, and continuous improvement across the employee compensation and benefits experience. - Technical Proficiency: Hands-on knowledge of Workday, Excel reporting, and case management systems. - Functional Expertise: Strong understanding of compensation administration, benefits processes, payroll coordination, and service controls. - Leadership: Prior experience guiding analysts or acting as SME/lead preferred. - Communication: Strong written and verbal communication skills with the ability to handle sensitive employee concerns. - Education: Bachelor's degree in HR, Finance, Commerce, Business Administration, or related field. ************************************************************************ Role #2 Senior Associate - HRIS (Level 2) You will support HRIS administration activities including employee lifecycle data management, system configuration support, reporting, and case resolution. This role requires deeper system expertise and the ability to independently manage HRIS workflows while supporting data governance initiatives. Lead - HRIS (Level 3) You will function as the primary subject matter expert and operational lead for HRIS processes within the HR Shared Services environment. This role is responsible for overseeing day-to-day HRIS transactions, supporting system users, maintaining employee data integrity, ensuring process compliance, and driving operational discipline across the team. - You will work closely with analysts and senior analysts while partnering with HR Operations, Talent Acquisition, Compensation & Benefits, Payroll, and IT teams to ensure employee lifecycle transactions are processed accurately and system issues are resolved efficiently. The role requires strong functional knowledge of HR systems, sound judgment in handling escalations, and the ability to manage operational delivery with consistency and control. - Your primary objective is to ensure stable HRIS operations, strengthen data quality, support process compliance, guide team members on complex activities, and improve overall service quality across HR system administration and support. - Technical Skills: Strong working knowledge of Workday Core HCM, Recruiting, Compensation, Benefits, and workflow-based HR transactions. - System Skills: Experience with ServiceNow, HR reporting tools, Microsoft Excel, dashboards, and case management platforms. - Functional Knowledge: Good understanding of employee lifecycle pr

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