Benefits & Records Technician (ICTAP) (TEMP)

About the role

LOCATION: This position is located in Central Processing, Head of Earnings in the Wilkes Barre Direct Operations Center (WBDOC) at 1150 East Mountain Blvd. Wilkes-Barre, PA 18702. TOUR OF DUTY: Multiple work schedules (up to 40 hours) | Alternate work schedules may be available. TYPE OF POSITION: Temporary, not to exceed one year. May be extended. Will not become permanent. Applicants must have 52 weeks of specialized experience at the GS-5 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include operating a personal computer and utilizing software such as entering and retrieving data, editing, making record changes, verifying information; applying rules, regulations and written guidelines to work assignments, such as reviewing, verifying, evaluating applications, claims, documents, forms, etc., to determine acceptability for processing; communicating orally with the public to provide or obtain information; and writing correspondence/reports such as responding to inquiries or requests for information. Qualification requirements must be met by the closing date of this announcement. Applicants for promotion to GS-6 must have 52 weeks at GS-5. Resumes exceeding 2 pages in length will not be considered. Visit the 'Required Documents' section below for more information.

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