SVP, Operations

Requirements

• Proven senior leadership experience in colocation, hyperscale, mission-critical facilities, or similarly complex multi-site environments.
• Strong track record of leading large-scale operations with accountability for uptime, safety, customer service, and financial performance.
• Demonstrated success delivering operational growth, new site launches, or capacity expansion programs across multiple locations.
• Strong commercial capability with experience managing significant operational CapEx budgets.
• Knowledge of energy strategy, utilities management, sustainability programs, or infrastructure efficiency initiatives.
• Experience driving operational excellence through automation, technology enablement, and continuous improvement methodologies.
• Strong strategic planning capability, including long-term capacity planning and scaling operations to meet business growth.
• Customer-focused mindset with experience managing escalations, service delivery, and executive stakeholder relationships.
• Proven ability to lead and develop high-performing teams across geographies and functions.
• Honesty and integrity, with excellent communication, influencing, and executive stakeholder management skills.
• Strong analytical and decision-making capability, using data and KPIs to drive performance and prioritization.
• Role involves international travel (approximately 30%)

Additional Information

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company's goals and strategic initiatives. The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.

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