Sr. Business Development Manager
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Responsibilities
- Drive a strong customer‑centric culture across WGL Energy by understanding and communicating customer needs, expectations, and decision-making processes
- Identify, pursue, and close new direct customer opportunities within assigned markets and segments
- Manage the full sales cycle for new and renewal customers-prospecting, qualifying, pricing strategy, deal negotiation, and contract execution
- Maintain a robust sales pipeline and consistently meet or exceed margin targets
- Build, onboard, and deepen relationships with new and existing energy brokers, consultants, and aggregators
- Serve as a primary point of contact for broker partners-understanding their needs, communication styles, customer base, and market dynamics
- Position the company as a preferred supplier by delivering on specific broker needs
- Collaborate with brokers to develop joint sales strategies that increase win rates and strengthen long-term partnerships
- Analyze customer load profiles, risk tolerances, and product needs to structure competitive retail energy solutions
- Identify and champion new product opportunities that meet evolving customer and partner needs
- Provide feedback to senior leadership on market conditions, product enhancements, pricing structures, and broker performance
- Support sales support and customer service teams to ensure seamless onboarding, issue resolution, and ongoing customer satisfaction
- Represent WGL Energy at market‑specific conferences and industry events
Requirements
- 7+ years of experience in retail energy sales, business development, or channel management
- Proven track record selling electricity and/or natural gas within competitive retail energy markets
- Strong existing relationships with energy brokers and/or demonstrated ability to build new channel partnerships
- Deep understanding of deregulated energy markets, price components, load shapes, and forward markets
- Ability to develop and present formal presentations to internal and external groups
- Excellent communication, negotiation, and presentation skills
- Strong consultative selling skills with the ability to uncover customer needs and develop tailored solutions
- Demonstrated ability to work effectively under pressure, manage tight timelines, and maintain a high level of energy and motivation
- Excellent stakeholder management skills with a proven ability to collaborate across functions and influence without authority
- High emotional resilience and strong interpersonal skills, with the ability to build trust and long‑term relationships with customers, partners, and internal teams
- Bachelor's degree in business, marketing, or a related field; advanced degree preferred. (Additional relevant experience may substitute for education.
Benefits
Additional Information
Job Description WGL Energy - Sr. Business Development Manager (Ohio) The Senior Business Development Manager (Ohio) is responsible for driving profitable growth across both direct end‑use customers and a network of energy brokers and consultants within the Ohio market. This individual will source, develop, and close new business opportunities, manage renewal pipelines, and expand WGL Energy's broker ecosystem across a deregulated retail energy environment. Success in this role requires deep knowledge of the Ohio retail energy market, strong relationship‑building capabilities, and a strategic, consultative approach to positioning WGL Energy's value proposition with both customers and channel partners. The successful candidate must reside in Ohio. This role works closely with internal teams-including Sales Support, Customer Service, Pricing, Operations, Enrollments, Billing, Credit, and IT-to maximize sales performance, retention, and customer and broker satisfaction.
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