Desktop Support - Desktop Support Specialist III

Responsibilities

• IT Support: Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime.
• Local and Remote Offices: Support IT needs for both local and remote offices, addressing IT-related challenges and ensuring consistent performance.
• Project Work: Participate in IT projects, including installations, upgrades, and system migrations, collaborating with IT teams and stakeholders.
• Account Management: Handle account creation, reactivations, terminations, and password resets for Esoterix's Laboratory systems.
• Hardware Maintenance: Perform regular hardware maintenance, upgrades, and troubleshooting to ensure optimal functionality.
• Software Support: Assist users with software-related problems, including installations, updates, and configuration adjustments.
• Documentation: Maintain detailed records of IT issues, solutions, and system configurations to facilitate efficient troubleshooting and knowledge sharing.
• Security: Ensure that IT systems and data are protected by following security best practices and helping to enforce security policies.
• Training: Provide training and guidance to end-users on IT tools and best practices.
• Must be able to travel between the 3 buildings that is part of the Esoterix Calabasas, CA business.

Requirements

• Associates degree
• 5 or more years' related work experience in IT support, with a focus on hardware and software troubleshooting.
• 5 or more years' of Windows and IOS operating system experience
• Bachelor's degree
• Current or previous experience in a Labcorp environment
• Additional Job Standards:
• Proficiency in Active Directory account management.
• Familiarity with healthcare systems is a plus.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.
• IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
• Location: This position is based in the Calabasas, CA office and requires the employee to work on-site.
• Working Hours: The Network Specialist will work Tuesday through Saturday, from 3:00 PM to 11:30 PM PST with occasional "on-call" averaging 1-2 calls per week.
• Application Window: 6/19/2026
• Pay Range: $26.44 - 45.00 per hour
• All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
• Labcorp is proud to be an Equal Opportunity Employer:
• Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based

Additional Information

Job Description Labcorp is seeking a Desktop Support Specialist III - in our Calabasas, CA location. Work Schedule: This is a full-time, non-exempt (hourly) position assigned to a Second Shift schedule, with standard business hours of Tuesday through Saturday, 3:00 p.m. to 11:30 p.m. in your local time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible. Hours: Tuesday - Saturday, 3:00 PM - 11:30 PM PST

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