Customer Service Coordinator

About the role

Job Description Are you looking to start a career in the Property Industry? Do you enjoy helping customers and working as part of a supportive team? If you're enthusiastic, motivated, and ready to learn, we have a fantastic opportunity for you to join our established Corporate Property Management team as a Property Coordinator. This role is ideal for someone who is new to the industry but keen to build a long-term career in property. You'll receive full training, ongoing support, and the chance to develop your skills with a market-leading Agent. This is a full-time, Monday-Friday position (8:30am-5:00pm) with no weekend work. What you'll be doing day-to-day: Supporting clients with the day-to-day management of their property portfolios. Helping to arrange repairs and maintenance with approved contractors. Assisting with booking safety inspections and ensuring properties remain compliant. Responding to general tenant and landlord queries by phone and email. Keeping systems updated and maintaining accurate records. Learning how to handle more complex property situations as you develop. Supporting the wider team to help meet shared goals. About You: You do not need previous lettings or property experience - full training will be provided. We're looking for someone who is: Confident in communication - both written and verbal. Great at building positive relationships with customers and colleagues. Organised, reliable, and good at managing time. Motivated, enthusiastic, and ready to learn. Able to work independently and as part of a team. Positive, proactive, and willing to take initiative. Benefits of working at Connells Group UK Full training in Property Management, with clear development pathways. Opportunities to progress across the business. Support to gain professional qualifications in Residential Property Management (ARLA). A variety of employee benefits, including: Aviva Digicare + workplace Colleague discount scheme Perks at Work Gym discounts Life assurance Workplace pension Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00759

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