Finance Ops Billing Specialist

Requirements

• 2+ years applicable experience and demonstrated success/knowledge
• High School Diploma or Associate degree or a related field of study preferred
• About Epicor
• We're Proactive, Proud, Partners.
• Competitive Pay & Benefits
• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.
• Equal Opportunities and Accommodations Statement
• We are an equal-opportunity employer.
• Range:
• Minimum: 17,216.72 EUR Maximum: 27,546.76 EUR The salary range indicated reflects the compensation band for this role at Epicor. Actual placement within the range will be determined based on the candidate's skills, experience, and qualifications. This range applies to the specific country of hire.
• Recruiter:
• Alena Jelinkova

Benefits

Additional Information

Duties & Responsibilities Make complex adjustments to accounts, projects, contracts, terms, etc., individually or in bulk, based on general guidance. Recognize, monitor, and resolve account, contract and billing issues. Verify the accuracy of calculations of prorations, coverage changes and partial cancellations Respond to and resolve complex customer billing questions through research, interdepartmental communications, and analysis. Process billing in an appropriate and timely manner. Create invoices, contracts, projects in the ERP system Maintain system records. Process contract, project, and account changes and cancellations. Process contract migrations between customers or due to legal changes. Research account inquiries, such as billing, credits or contract/project adjustments. Process manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed. Audit billing data prior to billing. Upgrade Mappings and Contract Setup. Ensure entitlements are setup correctly for support. Training of junior employees and creating and updating process documentation. Knowledge, Skills & Abilities Must be proficient with strong skills in MS Office and Computer systems Must be able to work effectively and independently to meet deadlines Must be able to work productively with minimal supervision Strong verbal and written communication skills Strong interpersonal and customer service skills Exceptional attention to detail Ability to manage multiple assigned tasks and work under pressure Must be professional, have great attendance, be punctual, has a positive attitude

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at epicorsoftware? Share your experience