Associate, Fintech Onboarding

About the role

Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe. Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker's Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.

Responsibilities

• Own and manage onboarding timelines for assigned fintech clients
• Lead documentation gathering and compliance reviews (KYC, AML)
• Guide clients through technical setup, including API integration and sandbox testing
• Coordinate across Compliance, Product, Engineering, and Legal teams
• Track onboarding status and escalate issues when necessary
• Contribute to documentation and repeatable onboarding frameworks

Requirements

• 3+ years in client implementation, onboarding, or fintech delivery
• Strong knowledge of financial data structures and integration tools (e.g., APIs, SFTP)
• Proven experience managing multiple client projects concurrently
• Excellent stakeholder communication and project coordination skills
• #LI-KR1 #LI-Hybrid
• Salary Range: $100,000.00 - $130,000.00
• By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.

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