Data Analyst, Product

Responsibilities

• Product signals to Customer Success Leverage product insights to keep CS informed before issues show up in revenue. Adoption patterns, churn signals, and expansion opportunities should reach CS in time to act, not in time to explain.
• What you need to be successful
• 3+ years of hands-on data analysis experience in a SaaS or B2B tech company
• Strong SQL and data transformation skills - comfortable building and maintaining dbt models and working with large datasets in BigQuery
• Product analytics experience in a B2B SaaS context: you understand what engagement, retention, adoption, and churn signals mean and how to act on them
• Familiarity with LLM tooling and genuine excitement about how AI is changing the way analysts work
• Comfort with Hex or a similar notebook-based environment for exploratory analysis
• Clear written communication: you can turn complex findings into something a non-technical stakeholder can act on
• Builder drive: you are energised by building from the ground up, lead yourself without waiting for direction, and see the absence of established process as an advantage
• The essential human skills: a feel for which questions actually matter, the creative range to find approaches that were not in the brief, and genuine curiosity about the product, the customers, and the data - not just the task at hand
• What you'll get
• Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
• Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
• Support - we're offering a company pension scheme
• Volunteers Day - you'l

Benefits

Additional Information

About Staffbase We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform . Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis-St. Paul, our diverse team of 750+ employees supports 2,000+ customers-reaching over 16.4 million employees-in transforming their employee experience. We are proud to be a Unicorn company-privately valued at over $1 billion-demonstrating strong growth, innovation, and lasting impact in our industry. Together, we're shaping the future of workplace communication. The 2-person Product Insights team at Staffbase covers product analytics and product research for a 150-person Product organisation. You do not need a hypothesis test to understand that we need an analytics operating model that punches well above its headcount. You would join a team at an early stage of building something genuinely new: an AI-native analytics function where systems do the heavy lifting and analysts focus on the judgment calls. This role is not about maintaining a steady state. The person who thrives here does not wait for permission or a fully shaped brief. They spot what needs doing, move on it, and bring others along. If you are energised by building from the ground up - shaping how an AI-native analytics function works at a market-leading tech company - this is the right role.

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