Senior Specialist Solutions Architect
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About the role
The Latin America Telco team is looking for Senior Principal Specialist Solution Architect who will play an important role in providing deep technical sales support for the pre-sales work related to OpenShift, as well as OpenStack, as an infrastructure platform on bare metal. As OpenShift penetrates further into the infrastructure space, you will be responsible for articulating how organizations can utilize this platform to their advantage in their search for operational efficiency, developer productivity and business continuity. Along with being able to articulate the value of the platform, you will bring deep technical expertise that enables you to design, implement and provide a path-to-production solution that will allow customers to see OpenShift as part of a proven solution that will meet their needs today, as well as into the future. Utilizing containers, virtualization and advanced networking, you will show application teams how to leverage the power of OpenShift or OpenStack as a modern infrastructure platform, enabling them go from plan-to-production on their on-premisses assets - as well as migrate from legacy virtualization platforms that are limited in functionality, no longer technically relevant or cost-effective.
Responsibilities
- Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify new opportunities, help progress the current opportunities for OpenShift or OpenStack as an infrastructure platform.
- Plan, design and articulate tailored solutions which will effectively address the above, leveraging additional support and resources from Red Hat as required
- Identify and partner with customer champions, acting as an advocate within both their line-of-business and application development teams, as well as within Red Hat
- Work closely with the product team, providing feedback on both the services and underlying platforms they are running on
- Regularly execute pre-sales activities like - hands-on workshops, custom demos, webinars, various Red Hat and industry events
- Facilitate pre and post-sales activities including technical deep dives, proofs of concept, "bake-offs," internal "DevOpsDays" events, virtualization roadshows, application portfolio reviews, etc.
- Serve as the Subject Matter Expert to secure customer validation of technical solutions, supporting the account team in pre-sales engagements.
- Deliver tailored technical presentations , including deep-dive demos, workshops, and POCs, leveraging traditional and emerging tools where applicable.
- Develop technical strategies for complex opportunities, including RFX e.g. Request for Information (RFI), Request for Proposal (RFP), Request for Quotation (RFQ) responses and architecture designs.
- Collaborate with product engineering teams to align solution designs with product roadmaps and industry advancements.
- Partner with customer success and ecosystem partners to ensure smooth post-sale adoption and expansion.
- Create reusable technical assets (e.g., architecture templates, battle cards) to scale best practices.
- Mentor junior team members on solution architecture principles and stakeholder alignment techniques.
- Represent the company in technical forums , sharing insights on product capabilities and real-world use cases.
Requirements
- 5+ years of experience with: containers and container management tools; VMware vSphere, Xen, KVM, Docker, virtualization infrastructure; enterprise automation technologies; containers and micro-services, cloud computing; and developing technical presentations and delivering them to a live audience.
- Deep datacenter experience with integration, storage, and compute expertise.
- Strong networking expertise, with SDN configuration and experience.
- Knowledge of authentication systems and how to integrate them into infrastructure platforms for RBAC in the enterprise.
- High availability and disaster recovery expertise, with a proven track record of design and implementation.
- Kubernetes knowledge and experience at scale.
- Understanding of generalized application architectures and how they fit into virtualization or containerization on bare metal infrastructure.
- Experience delivering technical presentations and leading business value sessions.
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