Insurance Claim Officer - Digital Insurance

Benefits

Additional Information

Handle insurance recoupment and reconciliation works, communicate with providers and members via call and email for collection and explanation Follow up on manual claim and SOP strictly, adjudicate claims according to benefit policies, and meet both financial/procedure accuracy and target on claims adjudication Performed insurance claims assessment according to the actual situation Review the approved claims to ensure the accuracy and made an adjustment as necessary Generate daily claim process and all related document from the system and preparing claims documents to be sent to the payer Investigate claims through liaison parties to determine the eligibility of the claims Complete all daily call log and daily claim log Prepare claim report on a regular basis Accountable on daily operations to meet productivity or service standards as defined by management in line with department and/or division Bachelor Degree from any field Minimum 2 years experience on handling insurance claims in broker insurance company Having experience in managing e-commerce insurance inquiries Excellent knowledge of insurance policy and claim procedure, preferably handled shipping, travel, gadget, or retail insurance products Computer literate and proficient in using Microsoft office Detail oriented Good analysis and communication skill

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Company Intel

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