Operations Assistant

About the role

We're looking for an Operations Assistant to support the smooth running of the business. This is a fast-paced, hands-on role where you'll help coordinate operations, improve processes, and keep everything organised and moving. You'll work closely with the Managing Director, Senior Leadership Team, and Consultants to provide high-quality administrative and operational support.

Responsibilities

• Coordinate day-to-day internal activity, tasks, and priorities.
• Support the Managing Director and Senior Leadership Team with operational duties.
• Manage internal systems to track projects, deadlines, and client activity.
• Maintain consistency across templates, documents, proposals, and pricing materials.
• Support the sales process with accurate proposals and documentation.
• Coordinate diaries, meetings, and schedules.
• Produce reports on activity, performance, and time tracking.
• Support client engagement and follow-ups.
• Help identify and implement process improvements.
• Support internal comms including social media / blog coordination.
• Provide general admin support including meeting notes.
• Assist with office coordination (supplies, facilities, etc.).
• Handle incoming calls and messages professionally.
• About You:
• Highly organised with strong attention to detail.
• Able to manage multiple priorities in a fast-paced environment.
• Strong communication skills (written and verbal).
• Confident working with senior stakeholders.
• Proactive and self-motivated.
• Comfortable using Microsoft 365 and business systems.
• Previous admin / operations experience.
• Interest in HR and/or recruitment.

Requirements

• Positive, professional and reliable.
• Adaptable and solutions focused.
• Strong team player with a collaborative mindset.
• Alignment with our internal Values - Authentic, Committed, Fearless, Refreshing, Wild.
• Career Development
• Potential progression into:
• Executive Assistant
• HR Consultant pathway
• Recruitment Consultant pathway
• Operations Manager

Additional Information

Operations Assistant Hours: Monday to Friday - open to 4 or 5 days per week for the right candidate Benefits: Team treats; Employee and Length of service rewards; Medical Cashback Scheme; Pension; Fully Funded "Job Specific" Qualifications

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