Inside Sales Coordinator

Requirements

• Required Skills/Abilities:
• Work Ethic - Maintain high energy and stays productive. Self-Starter, able to stay on task without Supervision. Displays effective Time Management. Organizes work; prioritizes and manages time well. Hits goals and manages progress on goals. High attention to detail and commitment to accuracy.
• Communication - Demonstrates active listening skills. Writes clearly and effectively. Asks probing Discovery questions to better understand customers values, needs and expectations. Paraphrase and reinforce to confirm understanding.
• Connecting with the Customer - Ask questions to build social conversation. Works in the best interest of both the customer and ANA, Inc. Strong customer service mindset with a proactive and solutions-oriented approach.
• Product & Company Knowledge - Uses all available tools, systems, and resources to reach goals and meet customer's needs. Knows current inventory, knows features and benefits of ANA, Inc products.
• Teamwork - Demonstrates strong team behaviors in line with ANA, Inc values including respect, integrity, inclusion, and fairness. Builds and maintains strong relationships. Partners with others to meet customer's needs. Pitches in to help as needed. Ability to adapt quickly to changing business needs and priorities.
• Education and Experience:
• High school degree or equivalent required
• Bachelor's degree in related field preferred
• 2+ years of experience in inside sales, customer service, sales support, order management, or related operational support role preferred.
• Experience in manufacturing, industrial equipment, distribution, or related industries is a plus.

Additional Information

About ANA: Join a recognized industry leader - Alliance North America was proudly named a 2025 Top Workplace in the Manufacturing Industry, an honor based entirely on feedback from our own employees about our culture, values, and workplace experience. Alliance North America was established in 2017 and is proud to be the sole North American supplier of AIRMAN Power Generators, AIRMAN Air Compressors, and ANA's patented EBOSS® Hybrid Energy System and Smart load bank system. Our commitment to our customers is to Make their World Easier, by answering the phone, understanding their needs, and taking ownership to provide them solutions. With a large parts inventory and more than 90% of all orders shipping within 24 hours, you never have to worry about spare parts. We help keep your fleet in top condition with our world class Support Department, who are always ready to help and be a resource by providing training on our equipment. ANA is headquartered in Henderson, Nevada with locations in Cypress, California and Spartanburg, South Carolina. ANA is growing and scaling and we are seeking an Inside Sales Coordinator in an onsite position at Spartanburg, SC. The Inside Sales Coordinator plays a critical role in supporting sales operations, customer experience, and order execution across the organization. This position serves as a key liaison between Sales, Operations, Logistics, Finance, and customers to ensure timely communication, accurate order processing, and exceptional service throughout the customer lifecycle. The ideal candidate is highly organized, customer-focused, detail-oriented, and thrives in a fast-paced environment with changing priorities and deadlines. This role requires strong communication skills, urgency, accountability, and the ability to proactively solve problems while supporting company goals and revenue objectives. This role supports the EST timezone. The position is fully onsite, and the work schedule is weekdays from 8:00 AM-5:00 PM. This role reports to the Inside Sales Manager. You must be based in the United States and authorized to work in the U.S. without employer sponsorship. Please be advised that ANA does not provide employment-based visa sponsorship for this position at this time. ANA is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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