Retail Sales Associate (PT)

About the role

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. ROLE SNAPSHOT: Position: Part-time Sales Associate Location: The Grove Flagship Store (Los Angeles, CA) Store Opening: July 2026 Compensation: $18-20 per hour (based on experience) HOW YOU'LL MAKE AN IMPACT: As a part-time/seasonal Retail Sales Associate , you will deliver an exceptional in-store experience for our customers. Through authentic customer engagement, strong product knowledge, and a passion for the New Balance brand, you will help customers find the right products while contributing to a welcoming and organized retail environment.

Responsibilities

• Deliver outstanding customer service by greeting and engaging customers, asking thoughtful questions to understand their needs, and recommending products.
• Measure and fit customers, answering their questions and resolving concerns in a professional and timely manner.
• Represent New Balane brand values - integrity, teamwork, and total customer satisfaction.
• Process sales transactions accurately.
• Maintain an organized and well-stocked floor; ensure merchandise is properly labeled, priced, and displayed.
• Support loss-prevention efforts.
• YOUR EXPERIENCE AND STRENGTHS:
• Must be at least 18 years of age.
• Strong customer-service mindset; ability to greet customers, communicate clearly and professionally with customers and teammates.
• Availability to work a flexible schedule, including weekends and holidays.
• Physical requirements: Ability to lift between 4-8 lbs; ability to move or assist with moving product up to 50 lbs. Ability to stand for extended periods; kneel, squat, and climb ladders or stairs as needed.
• Preferred prior experience working in a retail or customer-facing environment
• The Grove, CA Retail Only Pay Range: $17.87 - $19.65 - $23.60 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
• Regular Associate Benefits
• Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
• Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
• Equal Opportunity Employer

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