Platform Analyst Advisor/Manager

About the role

Applies business and systems analysis expertise to lead and coordinate system planning, architecture, and requirements definition. Works closely with internal users and external customers (partners) to elicit, document, and translate business requirements into clear technical direction. Provides technical and business domain leadership throughout the full development lifecycle while managing multiple initiatives with strong organizational and prioritization skills.

Responsibilities

• Leads system requirements analysis and validation activities using established industry methodologies, ensuring requirements are complete, consistent, traceable, feasible, and conform to standards.
• Builds and maintains deep knowledge of the business processes, capabilities, and services supported by the platform and applies that expertise to guide requirements definition, solution design and prioritization, collaborating with product stakeholders and revenue partners
• Establishes, documents, implements, and continuously improves processes for system planning, requirements definition, and release planning.
• Partners with customers, project managers, and revenue stakeholders to understand needs and present solutions that align with business and technical objectives.
• Defines system and solution approaches based on experience, sound judgment, and creative problem solving.
• Provides system development effort and cost estimates in support of ROI analysis and resource planning.
• Produces and maintains initiative system documentation and platform system documentation.
• Works with engineering teams to develop user stories, use cases, and delivery plans.
• Creates and maintains technical documentation for use by engineering and operations teams.
• Continuously expands understanding of business processes, platform capabilities, and supported services to improve solution quality, decision-making and stakeholder outcomes.
• Troubleshoots and resolves issues in existing systems to improve reliability and performance.
• Provides work breakdowns, schedules, and coordination for assigned initiatives.
• Other duties as assigned.

Requirements

• Bachelor's degree or equivalent education and work experience. Master's degree preferred.
• Typically requires a minimum of 8 years of related experience with a bachelor's or equivalent.
• Effectively work within a team environment
• Effective written and oral communication
• Ability to teach and mentor other software engineers
• Knowledge of the software development lifecycle, including Agile / Lean or Kanban.
• Knowledge of Amazon Q/Kiro, Python, .NET, C#, Azure DevOps.
• Experience in creating system workflows and documentation.
• Experience in Cloud development with Azure or AWS a plus.
• The responsibilities listed above are not all inclusive and may be changed at any time.
• Salary range: $86,000 - $145,000
• This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
• #LI-Remote

Benefits

Additional Information

We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

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