Practice Manager
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Responsibilities
- Lead Multi-Center Operations
- Oversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations.
- Manage and Coach High-Performing Teams
- Directly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development.
- Ensure Operational Excellence at the Front Desk
- Drive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff.
- Partner to Drive Revenue and Quality Outcomes
- Collaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care.
- Support P&L Execution
- Own center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals.
- Strengthen Community and Vendor Relationships
- Serve as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners.
- Champion a Culture of Accountability and Growth
- Reinforce IVX's values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership.
- Drive Growth in Patient Volume
- Strategize alongside Business Development Managers to support referral relationships and market expansion efforts.
Requirements
- 3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting
- Proven success managing both clinical and administrative teams
- Experience in healthcare front desk operations, patient access, or revenue cycle preferred
- Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics
- Excellent communication skills, with the ability to build trust across diverse teams
- Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements
- High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness
- Bachelor's degree in healthcare administration, business, nursing, or related field preferred
- Why You'll Love IVX Health
- Mission-Driven Work - Join a company that's reshaping the infusion experience for patients nationwide.
- Dynamic Leadership Role - Influence both patient care and operational success across a growing market.
- Supportive Culture - Be part of a passionate, performance-driven team that leads with kindness and integrity.
- Room to Grow - Enjoy professional development, tuition reimbursement, and real opportunities to advance your career.
- Central Jersey Area Pay Range
- $82,800 - $90,275 USD
- About IVX Health
- Our Mission: To improve the lives of those we care for by redefining the care experience
- Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
- Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
- Benefits We Offer
- Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Pro
Benefits
Additional Information
Practice Manager - Central New Jersey Market Full-Time | Multi-Center Oversight | Healthcare Leadership Lead with Purpose. Deliver with Compassion. Are you a skilled healthcare leader ready to make a meaningful impact in a growing, patient-first organization? IVX Health is seeking a dynamic Practice Manager to oversee our infusion centers in the Central Jersey market - specifically in Princeton, NJ. Based ideally in or near Princeton , the Practice Manager will lead both clinical and administrative teams across multiple sites, driving operational excellence and ensuring a consistently exceptional patient experience.
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