Machine Learning Engineer, GAI Search Relevance - Moveworks

Responsibilities

• Craft new ranking features and optimizing existing ones to enhance relevance metrics
• Develop algorithm framework to support diversified ranking features
• Design platform and tooling to enable parallel ranking experiments
• Develop metrics to evaluate ranking performance

Requirements

• What You Bring To The Table
• First-hand experience in traditional information retrieval techniques, or machine learning based ranking models
• Capable of deriving insights from query logs analysis and identifying areas of improvement for search quality
• Background in text processing, information retrieval, natural language understanding, or machine learning
• Experience in Golang
• Work Personas
• Equal Opportunity Employer
• Accommodations
• Export Control Regulations
• From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

Benefits

Additional Information

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description

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