Briefing Program Manager - Barcelona

About the role

As a Briefing Program Manager, you will play a pivotal role in shaping the customer experience at CrowdStrike's new Executive Briefing Center (EBC) in Barcelona. You'll collaborate closely with the Office of the CTO, Sales, Product, AV/IT, Facilities and Marketing teams to deliver tailored, high-impact executive briefings that align to our customers' strategic goals. From briefing intake to execution and follow-up, you'll be a key partner in delivering meaningful engagements that deepen relationships and accelerate pipeline. This is an onsite role based in Barcelona, and requires an onsite presence during customer briefings.

Responsibilities

• Serve as the primary point of contact for assigned briefings, partnering with the Office of the CTO, and Account teams to assess customer needs and objectives.
• Customize briefing agendas that align with strategic goals, coordinating with internal teams to secure the right executives, SMEs, and content.
• Lead pre-brief planning calls, provide guidance to discussion leaders, and ensure all participants are prepared and aligned.
• Host and Facilitate briefings onsite, ensuring an elevated, seamless, and professional experience for customers and internal stakeholders alike.
• Review content and speaker flow, providing direction to ensure relevance, consistency, and impact across sessions.
• Maintain briefing systems and tools, briefing platform, requests, scheduling, updating agendas, capturing meeting notes, and tracking follow-ups in collaboration with account teams.
• Work with customers to define requirements and intended outcomes, ensuring that every briefing is centered around the Voice of the Customer.
• Document customer feedback and insights pre and post-briefing, identifying opportunities and sharing learnings to inform future engagements and strategy.
• Support the continuous improvement of briefing experiences by partnering with your team on process enhancements, templates, and special projects.
• Partner with Briefing Guest Relations specialist around logistics management of catering, room setup, personalizations, gifting, and more.

Requirements

• 5-7 years of experience in customer programs, customer briefings, executive engagement, event planning, sales enablement, or marketing roles.
• Excellent verbal and written communication skills with a professional and engaging presence.
• Confident working with cross-functional teams and stakeholders at all levels, including Sales, Product, Marketing, and Executives.
• High attention to detail and ability to manage multiple briefings and timelines simultaneously.
• Strong organizational, problem-solving, and project management capabilities.
• Customer-obsessed, with a passion for creating meaningful, personalized experiences.
• BA/BS degree or equivalent relevant work experience.
• Must be based in Barcelona and available to host briefings in person.
• We're looking for someone who thrives in a fast-paced, customer-first environment and is passionate about delivering premium experiences. While you may not have deep expertise in every area, you're excited to grow and contribute meaningfully.
• Why This Role Matters:
• CrowdStrike's Executive Briefing Center is more than a space - it's a platform for strategic conversations and lasting relationships. In this role, you'll help design and deliver these moments, shaping how the world's most influential companies experience CrowdStrike.
• #LI-EF1
• Benefits of Working at CrowdStrike:
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe
• CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empow

Benefits

Additional Information

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

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