Universal Banker Supervisor- East Hampton
External
Apple Bank · East Hampton, NYFull-timeOn-site6d ago
ComplianceLeadershipMentoringSAFe
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Benefits
$2,000 sign-on bonus payable after completing 6 months of employmentExcellent starting salary plus incentivesComprehensive employee benefits package, including medical, dental,vision, pre-tax transit, health and life and disability insurancePaid vacation time, sick time and 11 company paid holidays401k (with up to 4% match)Up to $5,250 tuition reimbursementESSENTIAL DUTIES & RESPONSIBILITIESProvide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently.Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer.Oversee assigned branch in a leadership capacity in absence of branch management.Approve or override financial transactions, utilizing due diligence and sound judgement to minimize risk and potential loss.Provide customer facing staff with guidance in handling difficult or complex problems.Assist with the resolution of issues and ensure a mutably favorable outcome to the Bank and our customers; escalate issues to the appropriate business partners within the organization for an appropriate resolution, when needed.Open/close and oversee the banking office under established guidelines, when required.Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.).Communicate all disclosures, rules and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts.Ensure accurate new account record keeping practices and perform timely follow-up as needed.Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets.Perform additional duties as requested.SKILLS, EDUCATION, & EXPERIENCEHigh School Diploma or GED required.Must have at least 3 years retail banking experience in the combined experience of Teller/ Customer Service Representative.1-2 years of bank supervisory experience in either the teller unit or platform required; fully cross trained preferred.General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred.Prior experience in fostering and developing strong customer relationships.Ability to develop, as well as maintain a detailed level of knowledge of banking products and services.Display willingness to be cross trained in other branch functions.Excellent problem-solving skills with the ability toHealth insuranceDental insuranceVision insurance401(k)Paid time offPerformance bonus
Additional Information
East Hampton, NY Salary Range: $27.48/hr - $41.21/hr Hiring immediately. $2,000 new hire sign -on bonus! Wouldn't it be great to build your career at a bank that's known for putting the best interests of their customers first? That's exactly who we are, come grow with us at Apple Bank!
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