Operations Supervisor - Quality

About the role

At Better Being Co. we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you. Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the healthcare industry. Job Summary Under limited supervision, performs duties as listed below, following established procedure . Essential Functions Works independently and within a team on special nonrecurring and ongoing projects, which may include planning, coordinating and disseminating information. Reviews and manages the Standard Operating Procedure update process. Performs regular GMP training for new employees and managers. Manages QC Technicians on day shifts a n d acts as primary backup to their functions. Trains and directs QC Technicians in auditing and daily functions of packaging oversight and sample collection. Reviews and prepares daily samples for laboratory testing. Performs laboratory test failure investigations. Reviews and audits employee training records; follows up on training compliance and completion. Collects data, develops reports, analyzes data, and presents conclusions to managers and executives. Records and charts processes to help identify knowledge and system gaps. Coordinates special projects for Quality Assurance group . Occasionally performs QC audits. Responsible for overseeing sanitation practices to ensure equipment and facilities meet acceptable quality standards. Additional Responsibilities Support of and involvement in company, department, and/or safety policies, procedures, programs and activities. Assists in developing teamwork to attain department objectives . Trains new Quality Assurance Technicians as required . Maintenance of a clean and orderly work area. May be required to drive personal vehicle for job related purposes. Other duties as assigned. Job Qualifications Bachelor's degree from four-year college or university preferred , with two years' experience , or combination of education and experience. Demonstrated knowledge of a variety of computer software applications in word processing, spreadsheets, and database software required . Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to calculate figures and amounts and apply concepts such as fractions, proportions, percentages, ratios, and volume to practical situations. Ability to deal with problems involving several abstract and/or concrete variables. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Employee must obtain and maintain a current Food Handlers Permit. Physical Requirements While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently , and/or up to 10 lbs. of force constantly to move objects. Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, and field of vision. May be exposed to considerable noise from machinery.

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