Applications Systems Manager II

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Senior Applications Systems Manager provides IT leadership across multiple technical teams supporting software applications utilized statewide. This position manages the planning, development, and maintenance of applications across program domains, such as Energy Assistance, Special Assistance, and related technical workstreams. The Senior Applications Systems Manager role oversees the entire Software Development Life Cycle (SDLC), coordinates vendor engagement, and collaborates with stakeholders across DHHS divisions and partner agencies. This position is key to delivering scalable, compliant, and efficient technology solutions that support critical health and human services operations. Key Duties Include: - Supervises application development staff and oversees recruitment, coaching, performance management, and conflict resolution. - Directs planning, architecture, and delivery of software solutions across web and cloud platforms. - Leads agile software engineering efforts and guides teams through all SDLC phases. - Collaborates with product owners and business stakeholders to align solutions with program goals. - Ensures application and infrastructure compliance with audit and security standards. - Oversees vendor relationships, including contract development, negotiations, and performance monitoring. - Manages resource allocations and aligns team deliverables with strategic priorities. - Provides technical expertise in system integration, architecture, and software design. - Tracks project status, escalates risks, and communicates updates to executive leadership. - Leads modernization and improvement initiatives in partnership with enterprise IT teams. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $105,341.00 - $184,345.00 Candidates now meet the minimum qualifications for a position if they possess the minimum education and experience listed in the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Experience with web application development using languages such as Java, Python, or C#. Demonstrated experience with AWS Cloud-based solutions and low-code platforms (e.g., Salesforce, PowerApps). Proven experience with leading large-scale IT application teams, including product strategy and lifecycle oversight. Documented experience with Agile software development and technical project estimation. REPOST - Previous Applicants Do Not Need To Reapply To Be Considered For This Vacancy This Position Is Federally Funded In Part The Posting Will Close At 11:59 P.M. The Night Before The End Date About the NC DHHS Information Technology Division: In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that reports to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to, implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services. Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits . Supplemental Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring proces

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Agency Dept of Health and Human Services Division SEC OFFICE - INFO TECH - NC FAST Job Classification Title Applications Systems Manager II (NS) Position Number 65017926 Grade DT12

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