Service Drive Manager

Responsibilities

• Reporting to the Service Manager a Service Drive Lane Manager will be responsible for managing the activities of all service related staff ensuring exceptional customer service and attainment of Lithia's performance standards.
• Schedule and assign daily work objectives for the service consultants.
• Monitor performance and counsel service consultants with behavioral or performance issues.
• Train, coach, supervise and assist service consultants.

Requirements

• Previous Service Advisor experience, preferred
• Current experience leading express service teams
• Prior experience as an automotive technician a plus
• A team player who is focused on providing exemplary customer service
• Ability to multi-task in a fast paced work environment
• Basic mechanical understanding of an automobile
• Strong organizational skills and detail oriented
• Acceptable driving record and a valid driver's license in your state of residence
• We offer best in class industry benefits:
• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Benefits

Additional Information

Dealership: L0353 Howdy Honda Howdy Honda Service Drive Manager opening! Howdy Honda is part of of Lithia & Driveway Auto Group! Lithia is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you! Learn how we earn customers for life and believe in growth powered by people! People like you!

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