Strategic Account Manager

Responsibilities

• Manage all aspects of the renewal cycle for Octus' subscription relationships
• Develop and maintain a long-term relationship with key stakeholders
• Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with Octus' product team to identify opportunities for product and platform enhancements
• Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

Requirements

• 8+ years of experience in account management or strategic account management selling subscription-based solutions
• Strong ability to build relationships and business partnerships to meet and exceed net retention targets
• Proven success in hitting quota and retention targets
• Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
• Excellent interpersonal, verbal and written communication
• Experience with Salesforce
• The base salary range estimate for this position is $220,000 - $260,000. This position is also eligible for a quarterly on-target incentive.
• The actual compensation will be at Octus' sole discretion and will be determined by the aforementioned and other relevant factors.
• Equal Employment Opportunity

Benefits

Additional Information

Octus Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: https://octus.com/ Working at Octus Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values - Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel - define an organizational ethos that's as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. Role Octus provides breaking news and market-moving intelligence along with cutting-edge technology and data for hedge funds, investment banks, and law firms. We are changing the way that professionals access opaque or complex information, and we are always looking for bright minds to join us on that mission. Octus is currently looking for an experienced Strategic Account Manager to join our dynamic team. They will be responsible for managing and growing relationships with our enterprise accounts within the continental United States through subscription renewals and expansion, uplifts and cross-selling of additional Octus products. This full-time position is located in our New York City office.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at octus? Share your experience