Branch Manager

Requirements

• Essential experience
• Proven people management experience with the ability to engage, lead and develop teams
• Strong customer-facing background with a focus on service excellence
• Experience working in an operational or service-led environment
• Ability to drive performance against financial targets and KPIs
• Good planning, organisation and problem-solving skills
• Confident using IT systems and digital tools
• Strong communication, influencing and relationship-building skills
• Demonstrates a clear commitment to health & safety
• Full UK driving licence
• Desirable experience
• Background in engineering, hydraulics or mechanical fitting
• Experience within the hydraulic hose, fittings or industrial services sector
• Previous branch, depot or operational management experience
• NVQ Level 3 (or equivalent) in engineering, customer service or management
• Experience managing engineers or repair/service operations
• Knowledge of tooling, specialist equipment or onsite HSE requirements
• If you're looking for a company that values good work and invests in its employees,

Additional Information

Hydraquip is the UK's largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work. Why join Hydraquip? Competitive salary + Bonus Scheme 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme Full training and ongoing development provided Role and Responsibilities: Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture Drive branch performance to achieve revenue, margin and KPI targets Champion excellent customer service and act as an escalation point for customer enquiries Grow sales through proactive customer engagement and a strong, varied sales mix Oversee day-to-day branch operations including order processing, quotations and job delivery Support mobile engineers and trade counter activity where applicable Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively Work closely with other branches and internal teams to ensure service consistency Contribute to branch planning, stock control and continuous improvement initiatives Ensure full compliance with health & safety standards, company policies and legislation

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