Senior Manager, Learning & Development

Responsibilities

• Learning Program Strategy & Design
• Design "in the flow of work life" learning experiences that fit with WD's diverse audience needs and include Change Management and Resiliency thinking into all management programs
• Create blended and scalable learning pathways and programs for new managers, experienced managers, and high-potential leaders that meet the needs and demands of our vast managerial audiences.
• Align programs with WD's strategic priorities, overall leadership skills framework, cultural values, and business objectives.
• Gather audience needs and feedback on current state and align to business outcomes and data insights to refine content and continuously evolve.
• Pilot innovative learning technologies and development tools to create programs that have a measurable impact on changing behavior yet can quickly be created and delivered.
• Willingness and flexibility to travel as needed
• Program Execution & Operations
• Manage end-to-end program execution including scheduling, facilitator coordination, participant communications, and logistics - both virtual and in-person programs.
• Deliver select training sessions; certify and manage internal/external facilitators and content developers.
• Implement blended learning and change management approaches (virtual, in-person, self-paced, cohort-based community learning, spatial reinforcement techniques, and so on.)
• Track program metrics: completion rates, satisfaction scores, behavior change, business impact
• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions.
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices.
• Align with Performance Management and Succession Planning processes.
• Stakeholder Partnership
• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions.
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices.
• Align with Performance Management and Succession Planning processes.

Requirements

• Bachelor's degree in Learning, Instructional Design, Business Leadership or related field.
• Preferred :
• Design and deliver global People Manager learning programs that are engaging, inclusive, and aligned with organizational goals.
• Proven track record developing high-impact learning curriculum and measuring ROI and behavior adoption.
• Develop a comprehensive people manager training curriculum
• Own end-to-end program execution, from training needs analysis through delivery, assessment, and reporting.
• Create tailored learning solutions for people managers, including first-line and mid-level leaders.
• Experience with adult learning principles, instructional design, and facilitation.
• Experience working cross-functionally across global time zones and functional business leaders.
• Comfort with public speaking, facilitation, and presenting to large groups and executive.
• Willingness and flexibility to travel as needed.

Additional Information

The Manager of People Manager Upskilling Programs will lead the learning experience design, implementation, and continuous improvement of manager development programs globally that build critical manager capabilities across WD (Western Digital.) This person will drive upskilling initiatives that enable first-line and mid-level managers to effectively lead self, lead teams, and execute business strategy while fostering a high-performance culture. In this role, you'll collaborate with Human Resources and all of WD's key business functional leaders, to ensure the People Manager Learning programs are engaging, inclusive, and aligned with organizational goals. Success in this role requires a balance of designing and executing impactful learning experiences that drive behavior change, operational excellence to scale programs, stakeholder engagement, and continuous improvement.

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