Quality Assurance

About the role

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and collaborative environment where your ideas can shape the future of quality standards? Look no further - join Kyndryl as a Tech Quality Specialist and embark on a rewarding journey to revolutionize customer satisfaction. As a Tech Quality Specialist, establish and implement quality assurance processes and testing frameworks. Design and execute test plans, test cases, and automation scripts. Conduct functional, integration, regression, and performance testing. Track and report software defects; ensure timely resolution with developers. Ensure solutions meet government standards for security, performance, and usability. Maintain QA documentation and ensure continuous improvement in QA practices. No two days will be the same in this role. Your passion for improvement will drive you to proactively identify areas for enhancement and implement changes that lead to continuous performance advancements. By leveraging your expertise in Defect Prevention methodologies, you will eliminate wasteful practices and drive process improvements that elevate our standards to new heights. Your influence will extend beyond day-to-day operations. Regularly presenting to both your team and the management team, you will be the voice of quality improvement, sharing insights, and inspiring change. With your expertise in Root Cause Analysis, you will uncover the top defect areas, enabling the rollout of targeted action plans that drive significant results. At Kyndryl, we believe that quality is not just a goal but a way of life. If you are ready to make an impact, challenge the status quo, and revolutionize customer satisfaction, then this is the role for you. Join us as a Tech Quality Specialist and be part of a team that is dedicated to setting new standards of excellence in the tech industry. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Requirements

• Required Skills and Experience
• 8+ years of experience in software quality assurance. At least 3+ years in Planning and implementation
• B.Tech/BE/MCA in CS/IT
• Having knowledge in ISO
• Hands on experience in test automation tools (Selenium, JMeter, Postman, etc.).
• Preferred Skills and Experience
• ISTQB/Certified Test Manager.
• Ability to articulate process improvement techniques to leadership
• Understanding of systems and infrastructure designed and created to organize delivery of the service
• Being You
• What You Can Expect
• From your very first day, you'll dive into impactful w

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