E-commerce Operations Supervisor
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Requirements
- Qualifications
- 1-2 years of warehouse, fulfillment, or distribution leadership experience.
- Previous experience supervising warehouse teams.
- Strong experience with Shopify and e-commerce order fulfillment.
- Tech-savvy with proficiency in warehouse systems, shipping software, and Microsoft Excel or Google Sheets.
- Experience using Warehouse Management Systems (WMS) preferred.
- Strong organizational, problem-solving, and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Bilingual in English and Spanish required.
- Ability to lift up to 50 lbs and work within a warehouse environment.
Additional Information
DNAM Brands owns and licenses a portfolio of globally recognized fashion brands, including Von Dutch, Ed Hardy, Valentino Orlandi, and Badgley Mischka. As our direct-to-consumer business continues to grow, we are seeking a hands-on Warehouse Supervisor to oversee our e-commerce fulfillment operations and ensure a seamless customer experience from order placement through delivery. The E-commerce Operations Supervisor will lead daily e-commerce warehouse operations, overseeing online order fulfillment, inventory accuracy, shipping processes, and warehouse staff productivity. This role requires a tech-savvy, detail-oriented leader with strong Shopify experience who can effectively manage a team of up to 8 employees while maintaining high standards of accuracy, efficiency, and customer satisfaction. The ideal candidate is bilingual (English/Spanish), comfortable working with warehouse systems and technology, and thrives in a fast-paced environment where meeting shipping deadlines is critical. Preferred but can Train: - Experience in apparel, fashion, retail, or direct-to-consumer e-commerce operations. - Knowledge of FedEx, UPS, USPS, and other shipping platforms. - Experience managing inventory across multiple sales channels and marketplaces.
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