Lead Billing and Collections Specialist

Requirements

• High school diploma or GED
• Minimum of 3 years of experience in business operations, billing, collections, or related functions
• Strong proficiency with Microsoft Office, including Excel, Word, and Outlook
• Strong analytical, organizational, and communication skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Additional Information

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. Our Operations team plays a critical role in ensuring contracts, billing activities, and funding processes are handled accurately and efficiently. We are seeking a Lead Billing and Collections Specialist to serve as a subject matter expert and operational leader for our Billing & Payables team. In this role, you'll help drive quality, support process improvements, and provide day-to-day guidance that enables the team to deliver exceptional service and results. At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results. We C.A.R.E. Committed - We build strong, high-trust relationships with our partners and each other. Accountable - We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity. Results-Driven - We focus on delivering measurable outcomes that create value for our partners and our business. Excellent - We strive for excellence in everything we do while balancing short-term performance with long-term success. If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you. By submitting your application, you acknowledge that you have read and understand our Privacy Policy and Terms & Conditions. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law.

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