LN Venues, Venue Event Manager - Brooklyn Paramount

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Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB This is a hybrid position that involves operational responsibilities for both ticketed events such as concerts and shows as well as special events, both private and corporate. WHAT THIS ROLE WILL DO Responsible for managing aspects of facility operations and maintenance, including but not limited to, front of house operations, preventive maintenance, third party contracting, staffing, and ongoing venue set-up and tear-down Recruits, hires, trains and supervises part-time staff/supervisors of multiple departments including but not limited to: Security, Maintenance, Cleaning and Usher/Ticket Taker Maintains and monitors records of all incident reports and investigates/manages all pending cases, including interviewing staff or other witnesses and attending arbitration hearings when necessary Ensure optimum operating condition of all facility equipment, such as traffic control and crowd control devices Implementation and execution of all Live Nation policies, procedures and programs and ensuring that company standards are maintained Creates and implements effective recruiting programs for seasonal event staff Manages event staff new hire onboarding and training for in-sourced positions as well as ensuring proper onboarding Manages any and all training programs and ongoing development of event staff Commit to providing a safe and enjoyable facility for guests and employees Coordinate and manage approved subcontractors and third-party vendors to ensure safe, efficient and successful events This position oversees and ensures the execution of all operating department compliance policies and procedures Responsible for execution, servicing and detailing of assigned events once booked by the Special Events Department Provides administrative support and assistance to the Special Events Sales Team Distribution of all internal and external correspondence Assists department team members with Information Systems support Distribution of all internal and external correspondence Assists all department team members with Information Systems support. Coordinate all aspects of operational set-up and break down of events (equipment needs, rental needs, and station set-up) Liaison between client and LN Team Members throughout Event. Must maintain a neat, clean and well-groomed appearance (specific venue standard) Assist in all aspects of the Special Event once the special event order (SEO) has been distributed Client interaction: assists in conducting site inspections and walk through with clients as requested by DOS Assist Sales Manager(s) as requested with special needs by the client Participate in meetings such as the SEO Meeting and Production Meeting Due to the nature of the hospitality industry; you may be required to work varying schedules to reflect the business needs of the venue Maintain files in proper order after the (SEO) has been distributed WHAT THIS PERSON WILL BRING Candidate is a proven leader with strong management and communications skills Extensive knowledge of venue operations and facility management is required Experience dealing with police and public officials Must have demonstrated experience managing staff- ideally experience managing Security, Ticket Takers and Ushers Computers skills, Microsoft Word, Excel and Outlook Excellent oral and written communication skills are essential Experience using Workday or time keeping systems is a plus BENEFITS & PERKS Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH : 401(k) program with company match, stock reimbursement program FAMILY : New parent programs including caregiver leave, plus fertility, adoption,

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