Sales Coaching Expert

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At ING we are looking for a Sales Coaching Expert to join our Branches Strategy Team Your role and work environment: We are looking for a talented and enthusiastic Sales Coaching Expert to join our Branches Strategy Team. Your mission is to support the 29 branches in achieving their targets , embedding a data-driven, execution-focused culture and ensuring continuous performance improvement, combining data insights and first-hand knowledge gained through regular on-site visits to branches. As a Sales coaching expert you will: Play a key role in driving commercial performance across the branch network , ensuring consistent execution of the commercial strategy and reducing performance dispersion between branches. Act as a performance enabler and challenger for the network, combining data insights and best practices to accelerate results and strengthen commercial capabilities. Ensure effective communication and deployment of tribe-led initiatives across the branch network. Translate strategic priorities into clear messages and concrete actions, securing consistent execution in all offices. Your key responsibilities: 1. Network performance acceleration Drive commercial performance across the 29 branches, ensuring clear focus on priorities, KPIs and conversion. Identify and close performance gaps between branches. Establish regular performance reviews with Area Leads, ensuring follow-up on action plans and accountability for results. 2. Best practices & model standardization Identify, structure and scale best practices across branches. Ensure that what works in top-performing Branches is replicated across the network. Reduce performance dispersion by standardizing ways of working and scaling best practices 3. Data-driven insights & decision making Ensure consistent follow-up on commercial initiatives, identifying execution gaps and taking corrective actions. Translate insights into concrete, actionable recommendations for Area leads and branch teams. Promote a culture where decisions are based on facts and measurable impact. Ensure that all commercial and management initiatives are executed in line with established procedures, policies and risk frameworks, proactively identifying and mitigating potential financial and non-financial risks. 4. Coaching & capability building Strengthen commercial capabilities (customer management, pipeline, prioritization, closing). Embed a results-driven mindset, balancing quantitative KPIs with quality of customer interactions. Act as the bridge between strategy and frontline execution, ensuring initiatives translate into tangible results. 5. Continuous improvement & transformation Contribute to the evolution of the commercial model, bringing field insights and improvement proposals. Participate in transformation initiatives impacting the branch network. Challenge the status quo to unlock performance and efficiency. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits... don't hesitate to apply! A leader of our Orange Code culture, displaying the following behaviors: Strong commercial acumen with proven experience in sales performance, coaching or branch management . High analytical capability , with the ability to translate data into action. Ability to influence without authority , working with Area leads and senior stakeholders. Strong execution mindset : hands-on, structured and focused on results. Proactivity to build from scratch , connect ideas and turn commercial strategy into concrete actions that drive change. Problem-solving mindset , identifying barriers and proposing actionable solutions. A strong team player , willing to collaborate with different people, tribes and stakeholders. Passion for people development and continuous improvement . Excellent communication skills , with the ability to land messages clearly across different audiences. Fluent English (written and spoken) What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but... What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Balance That Works. We put balance to work, so you can do it too. With our customers' needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it. Restaurant card. So that thinking about what to have for lunch doesn't take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneratio

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