Territory Account Manager

Responsibilities

• Client Relationship Development
• Build trusted relationships with key HR and business stakeholders in the client portfolio.
• Conduct regular business reviews to assess satisfaction, platform usage, and emerging needs.
• Growth & Upsell Strategy
• Identify and act on opportunities to introduce new products, expand benefit usage, or increase employee coverage.
• Collaborate with internal teams to frame solutions aligned with the client's strategic objectives.
• Platform Adoption Monitoring
• Use Salesforce data to track client health indicators, flag risk, and propose engagement actions.
• Support change management for benefit deployment where needed.
• Renewals & Retention
• Lead renewal conversations and ensure clients perceive ongoing value.
• Document risks and growth opportunities accurately in Salesforce.
• YOU ARE A MATCH IF...
• Education:
• Bachelor's degree in Business, HR, Marketing, or a related field.
• Work Experience:
• 3-5 years in client development, account management, or field sales.
• Experience in SaaS or digital benefit platforms is highly desirable.
• Skills & Certifications:
• Strong consultative sales, negotiation, and communication skills.
• Experience using CRM tools for pipeline and opportunity management; Salesforce knowledge is preferred.
• Good organizational skills and ability to manage multiple commercial activities simultaneously.
• Strong virtual and in-person communication capabilities.
• Proficiency in Microsoft 365 tools.
• Knowledge of full-cycle sales methodologies is considered an advantage.
• Languages:
• For global, regional, or area roles, fluency in English is required. Additional languages such as French, Spanish, Portuguese, or other relevant languages are an advantage.
• For local country leadership and management roles, fluency in the local language and English is required.
• For local individual contributor roles, fluency in the local language is required. English is considered an advantage as it supports communication, learning, and collaboration in a multinational context.
• Working Conditions:
• For global, regional, or area roles:
• Hybrid working patterns depending on the host country policies. Collaboration across different countries, functions, and time zones. Travel may be required depending on business needs.
• For local roles:
• Hybrid working environment depending on local policies. Collaboration with local business teams and relevant regional or global stakeholders. Occasional travel may be required depending on business needs.
• Competencies:
• Client Portfolio Management
• Usage & Engagement Monitoring
• Upsell & Cross-Sell Execution
• Renewal Planning
• SaaS Client Success Enablement
• Why join Pluxee?
• Join an inclusive team
• Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.
• Turn inspiration into possibility
• Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.
• Make a positive impact
• Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.
• Grow with us
• Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.

Benefits

Additional Information

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: The Field Sales Farmer - Mid Accounts is responsible for nurturing and growing existing mid-sized client relationships. The role ensures clients realize full value from Pluxee's employee engagement platform and benefits offering, promoting sustained satisfaction, deeper product adoption, and revenue expansion.YOUR NEXT CHALLENGE

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