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Relationship Manager

External
SpotOn logoSpoton · San Francisco, CA
$71K–$89K/yrFull-timeOn-siteToday
CRMDocumentationMoveSalesforce
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Responsibilities

  • Prepare and draft customer proposals, pricing presentations, and sales documentation.
  • Create and manage quotes, opportunities, and related records within Salesforce.
  • Conduct rate and pricing comparisons to support competitive sales strategies.
  • Assist with contract preparation, application processing, and onboarding documentation.
  • Maintain accurate customer and prospect records in CRM systems.
  • Coordinate with internal departments to ensure timely completion of sales-related requests.
  • Support sales representatives with reporting, pipeline management, and follow-up activities.
  • Monitor deadlines and ensure all required documentation is completed accurately and on time.
  • Provide general administrative and operational support to the sales organization.

Requirements

  • Strong organizational skills with exceptional attention to detail.
  • Experience working with Salesforce or similar CRM platforms.
  • Proficiency in Microsoft Office and Google Workspace applications.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced sales environment.
  • Previous experience in sales support, account management, customer success, or administrative roles preferred.
  • Success in This Role:
  • The ideal candidate is highly organized, proactive, and customer-focused, with the ability to support a high-performing sales team through efficient administration, accurate documentation, and responsive service.

Benefits

Our base pay range for this role is $71,000 - $89,000/year.Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan.Offers will be reflective of the candidate's location and experience.Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs.HSA with Employer Match: High-deductible health plan enrollees receive an annual company contribution to their Health Savings AccountCompany-Paid Life Insurance & Disability401(k) Retirement Savings & Annual Employer MatchRestricted Stock Units (RSUs)Pre-Tax Commuter BenefitsPaid Parental LeavePaid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time offMonthly cell phone and internet stipendEducation reimbursement up to $2,000 per calendar year to assist with your professional developmentEmployee Resource Groups to build community and inclusion at workWork authorization in the U.S. is required. Visa sponsorship is not available for this role.SpotOn is an E-Verify company.Health insuranceDental insuranceVision insurance401(k)Paid time offEquity / stock optionsParental leave

Additional Information

About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In's Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you. The Relationship Manager plays a key role in supporting the sales team by managing administrative functions and ensuring a smooth sales process from proposal to close. This position serves as a trusted partner to sales representatives, providing operational support, maintaining accuracy in sales documentation, and helping deliver an exceptional customer experience. This position follows a hybrid work schedule in accordance with the Company's in-office work policy.

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