Key Account Executive

About the role

About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises. We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren't generic copilots. They're fully trained digital teammates that learn from your best people, your content, and your business strategy-ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world-instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. Role Overview The Key Account Executive at Smartcat is a senior, revenue-owning role responsible for building multi-million ARR relationships across our highest-potential enterprise customers - and selectively, new enterprise logos with long-term expansion potential. This is not a passive account management role. It is a hunter-expander role that requires urgency, executive presence, commercial rigor, AI business fluency, and strong character. You will: Expand existing enterprise customers into multi-department, multi-workflow, global relationships Own a select set of high-quality new logos and hunt them aggressively Lead executive-level conversations around AI value, governance, ROI, and outcomes Operate as a strategic revenue owner in close partnership with Forward Deployed Engineers (FDE), Customer AI Engineers, Product, Marketing, and RevOps This role directly drives NRR, expansion ARR, and Smartcat's path to $100M+ ARR . Core Responsibilities 1. Expansion Revenue Ownership & Selective New Logo Hunting Own Expansion ARR and NRR across a defined portfolio of enterprise accounts Proactively identify and pursue: Upsell and cross-sell opportunities Package expansion and agent capability expansion New workflows, departments, business units, and geographies Own a select number of new enterprise logos where Smartcat sees long-term, durable ARR potential Build and execute a clear plan and path to multi-million ARR per account cluster Treat accounts as businesses , not books of business This role requires urgency. We do not wait years for deals to happen. 2. True Enterprise Hunter Mentality You must be comfortable: Getting out of coaches and low-level users Navigating complex enterprise organizations to reach real decision-makers Building multi-threaded relationships across: Business leaders Technical stakeholders Finance and procurement VP, SVP, and C-level executives Creating momentum where none exists This is not a caretaker role. It is a hunter role inside enterprise whitespace . 3. Executive-Level Commercial & Financial Acumen You are expected to: Read and understand: Balance sheets Budget ownership and buying power Enterprise buying centers Build custom commercial proposals tied to: Business impact ROI and value realization Productivity, cost reduction, and risk mitigation Lead executive negotiations and stakeholder alignment Confidently run high-stakes conversations with senior executives across global organizations You sell outcomes and impact , not SKUs. 4. Procurement & Enterprise Deal Mastery You must be highly comfortable: Leading deals through: Procurement Legal Security AI, data, and governance reviews Navigating centralized and regional buying committees Managing pricing, discounting, and contract negotiations Holding the line on value rather than defaulting to discounting Controlling the deal process - not being controlled by it 5. Multi-Method Enterprise Selling Fluency You are expected to be fluent across modern enterprise sales approaches, including: Challenger Value-based selling MEDDPICC-driven qualification Consultative and executive narrative selling No single framework is followed dogmatically. You must apply the right approach for the buyer, the moment, and the deal . 6. AI, Governance & Business Outcomes Fluency This is a hard requirement . You must be comfortable leading executive conversations about: The business value of AI AI impact on: Productivity Speed-to-market Cost efficiency Risk mitigation AI governance, trust, and responsible use Human-in-the-loop models and quality assurance Translating Smartcat's agentic platform and Multi-Agent Systems into measurable ROI

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