IT Operations & Admin (Non-Tech/Entry Role)

About the role

An expansion IT company that requires the incumbent to support and manage the implementation of various HR initiatives and programs to support the business which include recruitment and retention, staff engagement, learning and development, employee relations/welfare and office administration. Job Highlights Industry: IT (SME) Location: Kaki Bukit Working days: Monday to Friday Job Responsibilities: - Provide operational and administrative support to ensure smooth day-to-day operations Perform routine monitoring to detect any issues Act as point of contact for enquiries, service requests and incidents Resolve basic issues according to standard operating procedures (SOPs) and follow through theescalation process as necessary Track all incidents to closure within service standards Perform data management and documentation duties to ensure accuracy of records Generate and prepare reports Source for viable vendors and request for quotation Monitor invoice and payment statuses, follow up on outstanding items and maintain accurate payment records Identify opportunities for the automation of day-to-day operational processes such as datacollection and tracking Design and implement automation solutions Support ad-hoc duties and projects as assigned Job Requirements: - Candidates must possess at least a Diploma Some background in IT will be an added advantage Excellent verbal and written communication skills Meticulous, with excellent record keeping and documentation skills Positive working attitude Willingness and capacity to learn new skills and technology Fresh graduates are welcomed to apply By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application. *We regret to inform that only shortlisted candidates would be notified* We wish you all the best in your career search. Mavenside Consulting Pte Ltd | EA License No.: 20C0204 Kerine Tan | EA Personnel No.: R2095889

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