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Bilingual Customer Service Representative / Bilingual CSR

External
Psgglobalsolutions2 logoPsgglobalsolutions2 · Folsom, CA
Full-timeOn-site123mo ago
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Benefits

Health insurance

Additional Information

Are you an experienced Customer Service Representative that is looking to advance your career in a company where you can have job security and great work-life balance? If you say yes to all, then this position is for you! I would like to speak with you more about your recent experience as well as the position I have available within your area. Kindly check the Job Description below and contact me today at your earliest convenience. This position may be filled quickly. Responds to customer phone inquiries in a prompt, courteous and concise manner Provides callers with an unbiased information to assist customers with application and eligibility requirements Accesses, reads, and interprets customers and provider data elements within customer's application Performs accurately all data entry functions to reflect customer activity/transactions Answers customer questions and assists in problem resolution Assists customers in the enrollment process Documents all customer encounters in clear and concise logs HS Diploma / GED 2+ years of Customer Service / Healthcare call center experience Bilingual (Spanish, Russian Arabic, Farsi, Korean, Mandarin, Cantonese, Cambodian) Proficient in using MS Office Applications Shift: 7am-3pm or 8am-4pm (Ideally, M-F) If you're interested, kindly send your most updated resume to Shara Bonifacio today for immediate consideration. Interviews are happening this week.


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