People Partner, Europe

About the role

At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Responsibilities

• Employee Relations: Serve as a key resource for employees and managers, providing guidance on HR policies, addressing and resolving employee conflicts, and fostering a positive and productive work environment.
• HR Administration: Manage HR systems, maintain accurate employee records, benefits enrolment, and generating HR reports.
• Employee Onboarding : Ensure a seamless experience from candidate offer approval to new hire start date.
• HR Policy Implementation: Develop and ensure the effective implementation of HR policies and procedures across Sierra, ensuring alignment with legal requirements and company values.
• Employee Engagement: Design and implement employee engagement programs to enhance employee satisfaction and foster transparent and effective communication.
• Organisational design: Structure teams for efficiency and scalability, define roles and responsibilities, and align talent with our business strategy and outcomes.
• Advising Leaders : Coach and support managers to build high-performing, engaged teams and navigate people-related challenges with confidence.
• Proactive Org Health: Leverage data and organisational signals to get ahead of risks. Partner with leaders to build resilient team structures and maintain high talent density.
• Data-driven Insights: Translate trends and signals into clear, concise narratives that drive better people decisions at every level.

Requirements

• 5-10 years of experience in human resources or people operations, ideally in a fast-growing environment.
• Demonstrated expertise and understanding of UK HR best practices, employment laws, and regulations.
• Excellent organisational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Proactive, innovative mindset with a focus on continuous improvement and strategic impact.
• Experience partnering with engineering, product, or other technical teams.
• Even better...
• Hands-on experience implementing HR systems and processes in a scaling company.
• Exposure to broader European HR compliance, including global employment laws and cross-border workforce considerations.
• Understanding of international compensation structures and total rewards programs.
• Fluency with AI tools to continuously sharpen how the team operates and executes, not just to save time but to raise the bar on quality.
• Our values
• Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
• Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at sierra? Share your experience