Vice President, Strategic Events, Experiences & Customer Marketing

Responsibilities

• Define & Lead Okta's Global Events Strategy
• Architect the Portfolio: Develop and execute a comprehensive global event and experience strategy aligned directly with corporate growth objectives, product launches, and brand priorities.
• Elevate Oktane: Continue evolving Oktane as the industry's premier identity and security event, positioning it as a must-attend annual gathering for enterprise technology leaders.
• External Portfolio Management: Oversee Okta's broader external footprint, including executive summits, industry trade shows, customer advisory boards, regional roadshows, and bespoke executive engagement programs.
• Data-Driven Impact: Establish measurable business outcomes for all external events tied to pipeline creation, customer retention, executive engagement, brand sentiment, and revenue acceleration.
• Champion Modern Customer Marketing & Advocacy
• Own the Customer Lifecycle: Lead and scale the global Customer Marketing organization, shifting from traditional reference management to an integrated lifecycle engagement strategy that drives net-revenue retention (NRR) and upsell opportunities.
• Amplify Customer Voices: Oversee global customer advocacy, community building, executive reference programs, and high-impact customer storytelling that humanizes Okta's business value.
• Cross-Functional Alignment: Partner seamlessly with Sales, Customer Success, Product Marketing, and Corporate Communications to embed the "voice of the customer" into all major marketing campaigns and product milestones.
• Executive Community: Expand and nurture our Customer Advisory Boards (CABs) and exclusive executive networks to foster peer-to-peer connection and long-term brand loyalty.
• Strategize & Execute High-Stakes Internal & Sales Events
• Incentivize Excellence: Oversee the end-to-end execution and premium experiential design of Presidents Club , celebrating and rewarding Okta's top performers in an elite, world-class setting.
• Internal Stakeholder Partnership: Partner closely with the Chief Revenue Officer (CRO), People Leadership, and the Executive Team to ensure internal events motivate the field, reinforce company culture, and accelerate sales velocity.
• Drive Strategic Brand Partnerships
• Activate Global Alliances: Lead the strategy, activation, and ROI measurement of Okta's global brand partnerships and sponsorships.
• Innovative Experiences: Identify breakthrough partnership opportunities that increase brand equity, unlock unique customer experiences, and support broader business objectives.
• Integrated Marketing: Ensure brand partnerships are fully integrated across events, digital content, executive engagement, and demand generation efforts.
• Partner with Executive Leadership & Develop Teams
• C-Suite Advisory: Serve as a trusted advisor to senior executives, including the CEO, President, CRO, CMO, and Product leadership, shaping how th

Benefits

Additional Information

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a visionary, results-oriented, and deeply collaborative Vice President of Strategic Events, Experiences & Customer Marketing to lead our global experiential strategy, internal culture-driving events, customer marketing portfolio, and brand partnership programs. This executive leader will be responsible for creating world-class physical and digital experiences that strengthen Okta's market leadership, deepen customer lifecycle relationships, accelerate pipeline and revenue growth, and inspire our global workforce. Reporting directly to the Chief Marketing Officer (CMO), the VP will oversee Okta's flagship customer conference, Oktane, alongside the company's broader external event portfolio, our comprehensive customer marketing organization, global brand partnerships, and our most critical internal milestone events (Company Kick-off, Sales Kick-off, and Presidents Club). The ideal candidate is an accomplished marketing executive with deep expertise in large-scale event production, end-to-end customer advocacy, executive engagement programs, and internal corporate culture activation. You are equally comfortable developing long-term business strategy, inspiring high-performing global teams, and partnering with C-level stakeholders.

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