Technical Consultant (German speaker)

About the role

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com to learn more. At Perk, our customers' happiness is at the heart of our success. As a Technical Consultant at Perk, you will be responsible for leading and managing the technical work stream of our internal implementation projects. Your role involves providing expert guidance on complex system configurations, troubleshooting integration challenges, and ensuring seamless data flow between Perk and third-party enterprise systems such as (but not limited to) SAP, Business Central, Microsoft Finance & Operations, Datev, Xero etc . You will also provide consultation on our Spend Export File, tailoring its configuration to customer requirements and minimising manual data manipulation on their end. Additionally, you will support implementation partners, improve technical documentation, support on building scalable processes and contribute to internal initiatives like beta testing and MVP development for new connectors.

Responsibilities

• Technical Integration & Consulting:
• Lead and manage the technical work stream of Perk implementation projects with customers' existing systems.
• Ensure alignment with client requirements on technical work stream.
• Provide expert guidance on integrating Perk with enterprise systems, including ERP and HR solutions.
• Consultation on our Spend Export File, tailoring its configuration to customer requirements to minimise manual manipulation
• Integration & Troubleshooting:
• Design, implement, and troubleshoot integrations using APIs and sFTP.
• Debug integration issues to ensure smooth data flow between systems.
• Map and transform data between different systems for synchronisation.
• Client & Partner Collaboration:
• Work closely with clients to analyse technical requirements.
• Act as the primary technical liaison for customers, providing expertise throughout the implementation.
• Support Implementation Partners where needed (e.g. escalations, technical expertise needed etc.)
• Collaborate with internal teams (Customer Engineering, Professional Services, and Support) to address technical inquiries.
• Process Improvement & Innovation:
• Improve technical documentation from an implementation perspective , collaborating with the Product Writer .
• Participate in Beta testing of new connectors to ensure seamless integration and functionality.
• Contribute to internal initiatives such as the development of MVPs for new connectors .

Requirements

• Strong knowledge of SaaS architectures and integration capabilities.
• Hands-on experience integrating SaaS solutions with enterprise systems such as ERPs and HR tools.
• Familiarity with coding and scripting for custom integrations and configurations.
• Proficiency in API-based integrations ( SOAP & REST ) and secure data exchange methods ( sFTP ).
• Excellent problem-solving skills and ability to debug technical issues efficiently.
• Good communication skills for engaging with enterprise customers and providing technical guidance.
• German and English language skills are mandatory.
• Basic project management skills to ensure successful onboarding and timely delivery of technical aspects.
• Ideally experienced in functional consulting related to finance, ERP systems, and infrastructure elements such as FTP. Expertise in the spend management domain is highly preferred.
• This role is ideal for candidates with a strong technical background, experience in system integration , and a customer-focused approach to delivering seamless implementation experiences.

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