Business Operations & Strategy Associate

Responsibilities

• Work cross-functionally to execute on high-impact projects and implement new processes to scale operations.
• Serve as a strategic partner, identifying issues, building models and analyzing data to make recommendations to improve financial and operational decision-making across the organization.
• Leverage AI and automation to accelerate execution, including by not limited to Claude Code, Cursor, custom-built MCPs, etc.
• Prepare regular reports and dashboards to communicate insights and recommendations to stakeholders.
• Support the leadership team in executing all operational and strategic initiatives.
• Monitor, manage and report on payment activity to create operating efficiency, optimize costs and mitigate risks
• Support the sales + customer success teams with complex challenges
• Identify inefficiencies across the organization and improve processes and / or create automations to eliminate the inefficiencies

Requirements

• Reporting to the Chief Operating Officer you will work on complex business problems , analyzing and generating insights from data across multiple workstreams. You will plan, lead and execute operational and strategic planning initiatives that have a direct and quantifiable impact on the business
• This is a hybrid role requiring candidates to be in our New York office 4x per week.
• 2-5 years of professional experience within investment banking, private equity, or financial services
• Superior analytical, critical thinking and quantitative skills
• Intermediate knowledge of AI, prompting, key use cases and an affinity to learn about how to more deeply integrate AI into your daily workflows
• Ability to execute in ambiguous, fast paced environments under tight and unpredictable timelines and produce accurate, high quality results
• High sense of urgency, a bias for action and work ethic
• Rigorous attention to detail
• Ability to handle multiple competing projects
• Ability to work independently and be proactive
• Excellent written and verbal communication skills
• Strong problem solving and decision making skills
• Ability to work collaboratively and cross functionally within the organization
• Experience working at a high growth start up in the fintech space
• At least 2 years experience working in investment banking
• Experience leveraging Claude Code or similar AI applications
• Computer science coursework / training at some point in career

Benefits

Additional Information

Alternative Payments is building the financial operating system for SMBs, consolidating the disconnected tech stack that holds service-based businesses back. Starting with MSPs, we've spent five years perfecting accounts receivable, and we're now expanding into accounts payable, AI-powered analytics, and beyond. We're at an inflection point: closing the loop on money movement and laying the foundation for a platform that will reshape how service businesses operate financially. We're growing fast, thinking big, and building a global team that wants to be part of something that lasts. We believe the best solutions come from diverse perspectives, deep collaboration, and a shared obsession with customer impact. If you're energized by real problems, real customers, and real impact, we want to hear from you!

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