Skip to main content
Back to jobs

Senior Client Onboarding Executive (6 months FTC)

External
LMAX Group logoLmax · London, UK
Full-timeOn-siteToday
ComplianceCRMDocumentationSalesforce
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role


About the role

Lead the end‑to‑end onboarding process for corporate, institutional, and high‑value clients across global jurisdictions. Conduct and review KYC/KYB on complex structures, including multi-layered corporate entities, funds, trusts, foundations and charities. Assess and verify ownership, control, and source‑of‑funds information in line with regulatory requirements (FCA, MiFID, AMLD, and relevant global frameworks). Ensure a smooth, timely, and positive onboarding experience while maintaining a high standard of compliance. Work with the Compliance team to flag high-risk clients and manage escalations or complex cases. Mentor and provide guidance to junior client onboarding team members, ensuring they are well-equipped to handle their responsibilities and succeed in their roles. Work closely with sales, partner success, and customer success teams to ensure smooth handoffs and alignment across departments. Ensure all KYC records are securely stored and accessible for audit and reporting purposes. Assist clients in submitting the correct documentation, ensuring that all required paperwork is collected and submitted in a timely manner. Participate in projects aimed at optimizing client onboarding practices and integrating technology solutions. 2+ years of experience in institutional client onboarding, KYC/AML compliance in a regulated financial services industry. Proven expertise in conducting KYC/EDD on corporate clients across multiple jurisdictions. Deep knowledge of KYC, AML, and financial crime regulations and strong understanding of complex entity types and ownership structures. Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients. Skills: Strong analytical skills and attention to detail, with the ability to assess risk and perform due diligence effectively. Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients. Ability to manage multiple clients and priorities simultaneously, ensuring all deadlines and compliance standards are met. Strong problem-solving skills, with the ability to navigate complex KYC cases and escalate appropriately. Experience with KYC/AML platforms (e.g., Trulioo, Comply Advantage) and CRM systems (e.g., Salesforce, Dynamic Works). Education : A bachelor's degree in finance, business, or a related field. Advanced certifications in compliance (e.g., ICA, CAMS, CFE) are a plus. (Pro rated) 25 days of holiday Pension contribution Private medical, dental, and vision coverage Life assurance Critical illness cover Wellness contribution program with access to ClassPass Plumm Platform Five volunteering days Give as You Earn initiative Learning and development programs Electric Vehicle Scheme Cycle to Work Scheme Season Ticket Loan


Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at LMAX Group? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect